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Frequent Asked Questions


Q: What is the Return Policy?

Due to the nature of the products we sell, we cannot accept returns or exchanges. All sales are final, and we do not offer refunds or exchanges. We are not responsible for items lost or damaged in the mail. We strongly recommend that customers purchase shipping insurance when they make a purchase. We appreciate your understanding and apologize for any inconvenience.

Q: Does East Coast Anime accept custom orders?

A: Yes, East Coast Anime accepts custom orders. If you have an idea you would like to bring to life, please contact us at julliacreations@gmail.com to discuss.
Q: Are the products from East Coast Anime licenced?
A1: Yes, the Figures and Funko Pops are officially licensed and authentic.

Q: Where is East Coast Anime located?
4651 Babcock St NE # 15, Palm Bay, FL 32905

Hours of Operations
Monday: 11-9pm
Tuesday: 11-9pm
Wednesday: 11-9pm
Thursday: 11-9pm
Friday: 11-9pm
Saturday: 11-9pm
Sunday: 12-7pm

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