Frequent Asked Questions
Q: What is East Coast Anime's shipping policy?
A: East Coast Anime offers a flat rate shipping fee. We also offer expedited shipping for an additional fee.
Q: Does East Coast Anime offer international shipping?
A: No, East Coast Anime does not offers international shipping. At the moment we only offer shipping inside the USA. Please contact us at email@example.com for more information.
Q: What is the Return Policy?
Due to the nature of the products we sell, we cannot accept returns or exchanges. All sales are final, and we do not offer refunds or exchanges. We are not responsible for items lost or damaged in the mail. We strongly recommend that customers purchase shipping insurance when they make a purchase. We appreciate your understanding and apologize for any inconvenience.
Q: Does East Coast Anime accept custom orders?
A: Yes, East Coast Anime accepts custom orders. If you have an idea you would like to bring to life, please contact us at firstname.lastname@example.org to discuss.
Q: Are the products from East Coast Anime licenced?
A1: Yes, the Figures and Funko Pops are officially licensed and authentic.